I came in because my car did not want to start after fueling. First I was told it was out of alignment and that would be an almost 100 fix. Then I was told it needed a new part and so with oil change and 2 filters and wipers and the part it was 500. A week later my ck engine light was back on and car running poorly and this time was another 500 fix and I said not today and went to my car to find where they ran the alignment CK again and this time no problems. Seems like a gimmick going where they hook something up to your tire and it prints out whether or not alignment is off but mine was off one week and fine the next and when I am sitting in the waiting room there are always women who are told alignment is off...Hmmmm Now I will say that the man in charge of the Kenny Kent had my car fixed the second time for 100 because I was mad but I think you have too many service salespeople pushing things to be fixed on people who do not know better and for that I will not be back. I do not trust them
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (812) 827-2068 at your earliest convenience to discuss how we can turn your experience into a positive one.
Hi there, thank you so much for your positive comments about Kenny Kent Chevrolet! We would like to have a better understanding about your experience. Please reach out to us at (812) 827-2068 at your earliest convenience and we will do our best to resolve this with you.
Did not receive the completed multi-point inspection form, despite requested. The SA said everything was great. Not sure if I was relieved, surprised by his candor, or disappointed by not receiving the form. Thanks for the great service and look forward to the next visit.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
The service was great, but I had to return twice after picking up my vehicle after an engine replacement due to the check engine light on. I was told the first time that a part was left off and the second time that something was warped due to overheating, but the vehicle never overheated. Hopefully I won't be returning again due to issues with the engine since it supposed of been replaced.
We are returning customers to Kenny Kent and have dealt with Roderick Sims. Outstanding team member!!! Friendly but professional. We were never pressured to purchase a vehicle and he went the distance to make sure that we got exactly what we wanted. When we picked up our new vehicle he took all of the time we needed to understand our new Equinox with the new technology.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kenny Kent Chevrolet and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
we were greeted by a nice young man . mr Pendergraff was very nice and very professional.there were several staff members that i talk with whom was very nice. my wife and i were treated outstanding.mr. Pendergraff had shown me all the services .all of the staff was very helpful . CAROL AND I WANT TO THANK YOU .
At Kenny Kent Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.