I have taken my truck in for service at Kenny Kent 6 times now, and only have one disappointment. They have always checked the alignment except for one time and that was at 5,000 miles. The tires at that time were showing a little wear. At 10,000 miles, the tires were showing much more wear and dealership advised alignment. If they would have checked the alignment at 5,000 miles the alignment would have been free. Coincidence? I doubt it. At 30,000 miles the tires are shot. Not Happy.
SUV has 25k miles. Pulling to right. Technician stated to my wife, that you should align vehicle at least once a year. Shouldn't have to pay for alignment with such low miles. Will not be bringing my vehicle back.
My Camaro was at Kenny Kent Chevrolet for more than one month due to an oil leak. The service writer���s communication is terrible. Every time I���ve had anything done at this dealership, it takes 4x longer than it should.
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